Wuunder is looking for support for Customer service (German speaking)
Vacancy | Support Customer Service
Will you be our new colleague?
Wuunder is a fast-growing, ambitious and dynamic scale-tup. In order to help our growing number of customers and keep them satisfied, we are looking for a German speaking team member to support the Customer Service.
Will you join our team?
Are you the person who does not treat our customers as kings, but as emperors? And does that, because you think it should really be that way? And also treat our business partners (large and small transporters) with respect, without forgetting to make your point if necessary? Yes three times? Then read on, respond and chances are that we will invite you for a conversation!
Job in short
- You support and advise our German customers on transport and fulfillment.
- You have frequent contact with German carriers and warehouse parties and resolve any issues with them.
- You work in an enthusiastic and driven team where new ideas are always welcome.
- We work from home as standard, especially now in connection with the corona crisis. We have an office in Weert, where you are of course very welcome. If it is allowed again later, you will see your colleagues no more than once a week in Weert (or possibly at another location).
Your activities will mainly focus on the German clientele. Where necessary, you will support your colleagues in other activities.
You score points if you
- Have a very good command of both the German and Dutch language. You score even more points if you also know how to communicate well in English.
- Have a network of pallet carriers.
- Have worked in a customer service department for several years.
- Have knowledge of transport and logistics and the different products / services.
- Have at least an MBO diploma.
And Wuunder offers you
- A challenging position with a lot of responsibility.
- A place in an enthusiastic team.
- Of course also a landline phone, iPhone and Macbook.
- A contract on market terms.
Interested? Send us your motivation letter and CV. Then we will contact you as soon as possible