Wuunder is looking for a customer implementations junior or professional

Vacancy | Customer implementations

Make work of Wuunder!

Wuunder? We are a fast-growing, ambitious and above all dynamic scale-up. Every day we turn the market for parcels a bit upside down. We do this by making the process of sending and receiving shipments as simple and as personal as possible. Our secret: a passionate team and the latest technologies. This way we can unburden our customers as much as possible and provide tailor-made solutions. And we go very far in that. We also take care of the customer service of our customers and arrange their transport, warehousing and/or fulfilment with our partners. So easy.

To help and keep our growing number of customers happy, we are now looking for a new

customer implementation junior or senior

Are you the person who does not treat our customers as kings, but as emperors? And does that, because you think it should really be that way? And also treat our business partners (large and small transporters) with respect, without forgetting to make your point if necessary? Yes three times? Then read on, respond and chances are that we will invite you for a conversation!

Job in short

  • You support Sales during the sales process. Which features are possible and how can they be used for these specific (new) customers
  • You guide implementation processes of new customers
  • You maintain contact with our Developers to deliver custom IT, follow the progress and communicate this directly with your customers
  • You are responsible for setting up collaborations with partners such as carriers and fulfillment centers
  • Further developing and building customer relationships with a focus on efficiency for the customer
  • You identify which improvements are possible and realize innovations 
  • In addition, you are also responsible for the daily operation of the starting customers
  • You also ensure a good transfer from customers to the customer service team

This position is a combination of project management, operations, IT and customer service.

You score points if you

  • Have a number of years (3-5) experience in the logistics industry
  • Have knowledge of transport and logistics and the different products / services
  • Communicates clearly in English and at least one other language such as Dutch, English, German or French and likes to arrange things well
  • Affinity with IT
  • Have experience with Project Management
  • HBO work and thinking level

And Wuunder offers you

  • A challenging position with a lot of responsibility
  • A place in an enthusiastic team.
  • Of course also a Macbook and possibly an extra screen
  • A contract at competitive conditions

Standard at Wuunder: WORK FROM HOME

Wuunder has its office in Weert. Yet we call it more of a training location, meeting place or inspiration location. Almost everyone works from home or another location and only comes to Weert one or a few days a week / month. Good for work-life balance. In this way we limit commuting and we also contribute to CO2 reduction. You have very active contact with other team members on a daily basis. Wuunder now consists of more than 50 people.

OWNERSHIP AND SELF-STARTER

You will have the opportunity to work independently on the growth of Wuunder. In your own field, but always in a team. You work with small, changing teams. We are looking for critical team members who are internally motivated to amaze our customers every day. We make agreements within those teams. Due to the enormous growth, it is important that you are a self-starter.

INTERNATIONAL TEAM

Wuunder was founded in 2016 in the Netherlands and is now also active in Belgium, Luxembourg and Germany. Because we ship to and from more than 200 countries, you have international contact with customers and suppliers on a daily basis.

Interested? Send us your motivation letter and CV in Dutch. We will contact you as soon as possible.