Your order is damaged
or missing?

 Nothing is more annoying than a damaged order or an order that goes missing. A claim will have to be made to the carrier for compensation for damage or loss incurred. Some data is needed for that. Please indicate below who is requesting the claim. We will then provide you with more information about which data we need from you.

We process all claims with great care and attention, yet not all damage or loss claims are reimbursed by the carriers.

Are you the recipient or sender of the shipment?

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