What content can I send?

Take matters into your own hands and prevent shipments with a certain content from reaching the final destination. Rules are rules, which means that we are not allowed to ship a number of substances and items for you. Be well prepared and avoid unnecessary costs, frustrations and claims for damages. Check our checklist and be the expert on prohibited content.

Prohibited goods

  • Goods such as tobacco and tobacco products, alcohol, perfumes, medicines, narcotics, ivory, weapons and ammunition.
  • Goods that can be considered offensive, such as pornography
  • Goods that may not be shipped under national and international law
  • Goods that require special facilities, safety features or permits

** Please note: Politically sensitive goods must be packed correctly

Special content

  • Perishable products, plants, (live) animals, human organs or remains.
  • Payment means such as money, coins, securities, gift and / or vouchers, entrance cards or payment cards.
  • Content with special value, such as jewelery, precious stones, precious metals, pearls, art objects, fur, carpet, manuscripts, valuable documents, data carriers with unique data and images.
  • Buckets, cans, jerry cans or break-prone content (such as glass, ceramics, hard plastic, cast iron and pottery).
  • Personal luggage
  • White goods, washing machines, refrigerators, dishwashers, ovens, microwave, etc.

Hazardous Substances

  • Substances such as chemicals, paint, fireworks, flammable substances, fire extinguishers, magnets, dry ice, accumulators and batteries
  • Explosive substances and objects.
  • Gases that are compressed, liquefied or dissolved under pressure.
  • Flammable liquids and solids.
  • Substances prone to spontaneous combustion.
  • Substances that emit flammable gases in contact with water.
  • Substances that promote combustion.
  • Organic peroxide and toxins.
  • Corrosive substances and substances that can cause infections.
  • All other substances that can be dangerous for people or the environment.

Any other questions?

Do you have any other questions about sending or receiving shipments? Check our Frequently Asked Questions. Or contact us directly. Our team of experts is happy to help you! Feel free to send your question by e-mail to [email protected] or call 020 261 5748.