On May 9, the news came that PostNL had lost their turnover and the number of delivered parcels are declining, and on May 10, CBS enthusiastically reported that the Netherlands for the first time more webshops than physical stores counts. It seems like these two posts contradict each other. But how is that really? What do experts see in practice?

In this article, we share our vision with experts from financial service provider Mollie and POS supplier Lightspeed.