Wuunder coordinates and communicates
Meet Wuunder's unique personal service: proactive shipment tracking. Within this service we keep a close eye on every shipment from collection to delivery. When something goes wrong somewhere in the shipping process, such as delays, an address incorrectly filled in by the recipient or when a shipment has not been picked up, we will immediately contact the carrier to resolve this. This Control Tower service is normally only provided by carriers for very large companies such as Apple or Coca Cola. That proves how special it is.
This service is available free of charge when you use Wuunder's convenient transport contracts. Of course it is also possible to activate this service on your own transport contract.
SAVE TIME AND MAKE YOUR CUSTOMERS HAPPY
Sending orders is a time consuming process. Not only preparing the shipment, but also monitoring the transport is a complex task. The last thing you definitely do not want is customers making angry calls because they still haven't received a shipment. And to be honest, you do not want to waste too much time on always calling every carrier and asking about the status of your shipment.
We are there for everyone. always. Everywhere.
We help the shipper
Get rid of calling and emailing carriers and your warehouse to find out about transport problems. Once the shipping label has been printed, we will manage everything else for you. We follow all your shipments closely and take proactive action during the entire transport. This will save you not only time and money, but also a lot of unnecessary frustration.
Below you will find a brief overview of services that we provide for the shipper.
We help the recipient
Below you will find a brief overview of services that we provide for the recipient.
We help the warehouse or your dropshipping location
When you as a shipper use a warehouse or a drop-shipping location, we communicate directly with the location about the (drop) shipments that have to be picked up. This ensures that the lines are a lot shorter and that your employees in your warehouse or drop shipping location can work more efficiently.
Below you will find a brief overview of services that we provide for your warehouse or drop shipping location.
We help the carriers
Below you will find a brief overview of services that we provide for the carriers.
Track your shipments easily & conveniently
Increase control over the transport process and track your shipments the way you want. You monitor all shipments via different carriers from MyWuunder, your own trusted webshop work environment, the API or via your mobile. The possibilities are endless.