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THE MOST FREQUENTLY WUUNDER QUESTIONS

How can we help you?

Below you will find an overview of the most frequently asked questions we receive daily. Are you looking for a manual? Then read here verder. Heb je een complexere vraag? Of staat de vraag die je hebt niet in dit overzicht? Laat het ons weten.

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With which carriers can I use parcel shops?

With which carriers can I send shipments to PO Box numbers?

To which countries can I send shipments?

What are the maximum dimensions and weights I can send?

What are the specific requirements for damage-free delivery?

What content can I send?

How can I return a shipment?

What should I do in case of damaged and lost shipments?

Where can I use Wuunder?

Who can send and receive shipments

What does Wuunder do for me

When can I reach Wuunder?

How can I change my personal details?

How can you easily search in sent shipments?

How do I know that the SMS / e-mail message is really from Wuunder?

Why do I have to confirm my mobile phone number with an SMS code?

What's in the new release?

What do I need to use Wuunder?

How is my shipment insured?

Why doesn't Wuunder work with contracts?

What is the difference between business and private address?

How can I send something to a person who is not in my address book?

Do you deliver to remote areas?

Do you deliver to a PO box or to freepost numbers?

How can I book a package or pallet even faster?

What should I do with the shipping label?

Which cities have a Wuunder drop-off point?

Where can I download the 1-click printing app?

FREE WHITE PAPER

Shipping costs are a deal breaker

The vast majority of Dutch consumers say they order less online if shipping costs continue to rise. This is evident from our research that was conducted among more than 1.000 Dutch consumers. You can read all the results and insights in this white paper.

Research shipping costs

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