About Wuunder
Wuunder is a fast-growing, ambitious and, above all, dynamic scale-up. Every day we work together to make a difference in the e-commerce and logistics market. We do this by making the process of sending and receiving shipments as simple and personal as possible. Our secret: a driven team and the latest technologies. This way we can provide customers with maximum peace of mind and provide tailor-made solutions. If Account Manager Internal Service you are an important link in growing our company and allowing more companies to benefit from our fantastic service!

Will you become the newest member of Wuunder? Then you will receive from us:

• A position with a lot of responsibility and variation;
• A team of enthusiastic and committed colleagues;
• Plenty of room to contribute your own ideas and to take ownership. We are always open to that. We even encourage it! Whether you work with us for a month or a year;
• Everything you need to create a great workplace. Your standard equipment includes an iPhone and MacBook;
• Home work allowance;
• A nice and cozy office in both Amsterdam and Weert with a nice team drink at least once a month
• Travel allowance;
• Pension scheme and holiday allowance (8%);
• 25 vacation days with full-time employment;
• A competitive salary depending on experience

And what does your role look like at Wuunder?
You will work in a small team where collaboration is central and where you will have a lot of contact with your colleagues from other departments, such as Marketing and Customer Service.

As a Account Manager Internal Service you are responsible for managing and expanding the customer portfolio. You maintain warm relationships with customers and look at new opportunities to upsell to customers: everything from the idea of ​​supporting the customer as optimally as possible in their shipping process.
You submit quotations and follow them up. You are also the point of contact for all questions the customer has about contracts, expanding their services, etc. In the event of issues, you ensure that you monitor operational follow-up and update the customer about this. Because a satisfied customer is a satisfied you!

Between all activities, you always ensure that you accurately administer the necessary matters in our CRM system. In addition, you make time to continuously learn about sales, logistics and our product.

Who we are looking for:

• MBO/HBO diploma;
• At least 2 years of commercial experience
• You have good communication skills in Dutch and English. In writing and speech;
• You see opportunities like no other and are extremely service-oriented;
• Interest in e-commerce, transportation and SaaS;
• Strong communication and negotiation skills;
• No one has to crank you up. You know exactly how you direct yourself;
• Don't think in terms of problems, but in solutions;
• You work structured;
• Knowledge of the Dutch e-commerce market is an advantage;
• Knowledge of transport and the various players in the market is an advantage.

Some additional information about Wuunder
Wuunder is a fast-growing and internationally oriented scale-up, founded in the Netherlands in 2016. We are active in the Netherlands, Belgium, Luxembourg and Germany and work together with an international team of more than 80 enthusiastic professionals. We employ experts with a preference for transport and optimal CX. Wuunder has 2 offices in Weert and Amsterdam.

Interested?
If this challenging role at Wuunder appeals to you, please send your motivation letter and CV to [email protected]. We will contact you as soon as possible for further steps in the application process. We look forward to welcoming you as our newest member at Wuunder!
Do you have any questions regarding this vacancy text? Please contact Michael Thiemann at [email protected] or via telephone number 06-14626571.