Are you dealing with damaged and lost shipments or have they not been delivered to the addressee? Do not panic. Report this you must report this to Wuunder within six (6) calendar days of receipt. We will then file a claim with the carrier to recover the damage and try to get it compensated. To determine the amount of the damage, we need the following information from you:

-Purchase invoice
- Photos of the damage
-Delivery certificate

You can send the claim request and the above-mentioned details by e-mail to [email protected].